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  Getting Help  



First, check out the FAQ below.

Then try out the forums, where you can discuss solutions and strategies with fellow NinjaBee gamers from around the world.

Frequently Asked Questions  
 

General

Q: Help! I downloaded a game and it won't run.
A:

Please check the system requirements described on the download page for the specific product you're trying to play. Some of our games require a 3D video card, for instance, or a relatively recent version of OpenGL or DirectX.

If you get a specific error message, please write it down and Contact Tech Support.

Outpost Kaloki

Q: Help! Outpost Kaloki won't run.
A:

Please check the system requirements.

If you get a specific error message, please write it down and Contact Tech Support.

In the directory to which Outpost Kaloki was installed, look for a file called "log.txt" and mail this to Tech Support.

Q: How can I run the game in a higher resolution, or in windowed mode?
A:

In the installation folder for Outpost Kaloki is a folder called "fsall". Inside that is a file called "settings.ini". It's possible to change several important settings in the settings.ini file, including switching the game to windowed mode and changing the resolution.

Edit this file at your own risk! If you set a resolution your monitor doesn't support and run full-screen, for example, the game will not run.



Support Contact  


If your question isn't answered above or in the forums, feel free to contact us here:

Technical Support

support@ninjabee.com

 
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